KEY ACCOUNT MANAGEMENT TRAINING
Our Key Account Management Training is progressive and enables your account managers to shift from structured selling to working strategically with customers for mutual benefits. It is therefore customized to fit your company’s needs.
Our training empowers your managers with practical approaches to planning and analysis that stimulate closer relationships with your strategic accounts. Given that 80% of sales generally come from 20% of clients, our training focuses your managers on generating value from the existing clients and bringing on board new clients.
Your Key Account Managers must therefore be well skilled and adequately equipped to treat your customers appropriately. The benefits of our training reaches both the customer’s and your organization, making the Key Account Management more fruitful.
Our training will enable you and your organization to:
- Increase your ability and confidence in managing strategic accounts.
- Enhance your skills in effectively interfacing with key customers.
- Have a deeper understanding of your customer and better long-term relationships.
- Apply our best practice planning template during the course.
- Gain a deep understanding of the total process of key account management.
- Learn to focus your time and attention appropriately in the development of key accounts.
We look forward to train your team and partner in your business growth.